JioWorkspace & JioRooms — Collaboration Suite

Context & Problem

As collaboration expanded beyond meetings, users needed a unified workspace spanning documents, meetings, and physical rooms.

The challenge was integrating multiple products into a coherent experience without overwhelming users.

My Role & Ownership

I contributed to product strategy and cross-module integration, focusing on coherence, interoperability, and long-term platform direction.

Constraints & Trade-offs

• Multiple products and surfaces
• Diverse user personas
• Hardware–software integration
• Need for consistency without rigidity

Key Decisions

• Anchored design around core workflows, not tools
• Prioritized interoperability and shared identity
• Designed for gradual adoption rather than forced migration

Impact & Outcomes

• Reduced fragmentation across collaboration tools
• Improved end-to-end user flows
• Established a foundation for platform expansion

What I Learned

Collaboration suites succeed when users experience flows, not products.

What I’d Do Differently Today

I would invest earlier in cross-module intelligence to surface context proactively.